Product Designer
Skills
Design thinking
Rapid prototyping
User experience design
Usability testing
Product strategy
Cross-functional Collaboration
Accessibility Awareness
Accessibility Awareness
Competitor analysis
Note-taking
Tools & Technology
Figma
Adobe XD
Google Analytics
Framer
Visual Studio Code
HTML
CSS
JavaScript ( basics )
Experience
July 2022 – Present
Fortinet India Pvt. Ltd., Bangalore
UX Designer - 3
Analyzed 50+ customer tickets, and interviewed 10+ internal stakeholders to identify pain points and drive data-driven redesigns of Fortinet's 5 core products.
Redesigned FortiDevSec, which received a 30% increase in revenue in the first month.
Led 6 initiatives on the Fortinet Design System: Designed essential components like file uploader, date picker, typography and loading guidelines. Additionally, standardized login page patterns and email templates.
Visualized complex data: Designed data-rich dashboards to effectively present a wide range of information, including code security, network monitoring, and user traffic patterns.
Dec 2019 - Jul 2022
Oracle India Pvt. Ltd., Bangalore
UX Designer & Frontend Developer
Conceived, designed, and developed a zero-to-one web-based self-help tool.
This tool boosted customer issue resolution by 8.8% and wait times by 40% while wearing multiple hats: designer, developer, and data analyst.
Jul 2018 - Dec 2019
Oracle India Pvt. Ltd., Bangalore
Member of Technical Staff
Analyzed and resolved 30+ customer issues, ensuring flawless report rendering.
Led 2 UX initiatives, driving customer satisfaction & and seamless experiences.
Education
Feb 2022
2016 - 2018
M. Tech (Information Security & Management)
Indira Gandhi Delhi Technical University for Women, India
Gold Medalist with an 89.5% score
2010 - 2014
B. Tech (Computer Science & Engineering)
Uttar Pradesh Technical University, India